FAQ 2018-04-01T13:04:25+00:00

FAQ – Frequently asked questions and our answers

Can tickets be purchased in cash on the location ? 2018-03-24T23:45:25+00:00

Yes, tickets are also available at the bus, standard rates apply. Special prices are only available when tickets where bought online.

Can I hop on and hop off deliberately during the tour ? 2018-03-24T23:45:18+00:00

Yes, it´s possible to interrupt the sightseeing tour at every stop. The day-ticket is valid for a whole day. The City Tour ticket is valid for one circle tour.

Can tickets only be used on a specific date ? 2018-03-24T23:45:11+00:00

No, tickets purchased on the internet are valid for 1 year from the date of purchase and can be redeemed as desired. You can therefore plan your city sightseeing tour individually and are not bound to a particular trip.

Can I extend the expiration date of my online ticket ? 2018-03-24T23:45:04+00:00

No, online tickets purchased for a special price are valid for one year from the date of purchase and can be redeemed as desired. An extension of the validity period is excluded.

Can I pass on my ticket to another person ? 2018-03-24T23:44:57+00:00

Yes, the online tickets are not limited to be used by the buyer.

Your online ticket could not be printed – what should you do ? 2018-03-24T23:44:50+00:00

For transportation, you have to present your online ticket by all means. Please read and follow the help directions for a reprint which you can find in the email you have received after your purchase. Or contact our support service by e-mail at info(at)citysightseeing-muenchen.de immediately to request a reprint. By request, the ticket will be sent to you as pdf file. Alternatively, you can also take a printout of the “e-mail order confirmation” as a proof of purchase.

Can I book a special seat or can I make a special reservation ? 2018-03-24T23:44:45+00:00

No, it´s not possible to reserve seats, but with buying an online ticket we guarantee free seat(s) for you. We advise you to be at the station on time.

Can I buy an online ticket as a present ? 2018-03-24T23:44:39+00:00

Yes, online tickets can also be purchased and used as a “Gift Certificate”.

Is there any group discount ? 2018-03-24T23:44:34+00:00

No, there is no group discount. The cheapest way to buy a ticket is booking it online.

Has the 2-days-ticket to be used for two days in a row ? 2018-03-24T23:44:28+00:00

Yes, after redemption the 2-days-ticket can only be used on two days in a row.

Is it possible to take a dog on the bus during the city tour ? 2018-03-24T23:44:22+00:00

Yes, your dog is always welcome.

Do the busses have disability access ? 2018-03-24T23:44:15+00:00

Unfortunately electric wheelchairs cannot be taken due to dimensions and weight. Other wheelchairs can be brought on board, but unfortunately there are no lifts or ramps for wheelchairs in our buses available.

FAQ - CitySightseeing Munich | City Sightseeing Munich Tours - Nr. 1397 Olympiaturm und Stadiondach - Foto J. Wildgruber - München Tourismus